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Most Frequently Asked Questions
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Q: "Is it really FREE?"
A: Yes! You really do get up to 4 receivers and a satellite dish installed for free. Of course, you are also making a one year commitment to pay your monthly programming charges automatically using your credit card. Keep in mind that we will charge your card $49.99 up front. This covers activating your account and your free installation. But the great news is that
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Q: "What if I dont have a credit card?"
A: To sign up for this offer with Dish Network, you are required to use a credit card (MasterCard, Visa, American Express, Discover) or a debit card which has a MasterCard or Visa Logo. Debit cards from your checking account are acceptable as long as they have a Visa or MasterCard Logo. If you do not have a credit card, you should consider having a roomate or other.
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Q: I want to see a list of all of the channels!
A: You can get a list of the channels that are included in any package on our website. Just click on any programming Package that is underlined. Then a window will pop up giving you a detailed listing. In general, anything that is underlined on our website can be clicked on.
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Q: "Do I have to choose my programming right now?"
A: No. If you are not sure of which packages you desire, you can simply choose the basic programming package for now. Youll then have time to consider your options. Just keep in mind that youll have to decide before the installer comes to your home. Your installer will activate the programming you desire when he is in your home.
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Q: "How many receivers/TVs can I have?"
A: You can have up to 6 TVs on one account. Your first four rooms are installed FREE. If you need a fifth or sixth TV set up, you must pay $99.99 each for the equipment for the extra TVs to be connected. Installation for each extra TV will cost $59.99. You will still only pay us $49.99 today to get set up. This will enable you to watch different channels on each TV at the same time. You will pay Dish Network directly at a later time for your additional equipment. THIS IS TESTING THAT IT WILL COME IN PARAGRAPH OR NOT..... LET C WHAT WILL HAPPEN
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Q: Can I substitute one channel for another in my basic package
A: We strive to make satellite programming as affordable as possible. One way to help keep costs lower is to provide stations in packages, rather than mostly a la carte. Allowing customers to substitute channels would have the adverse effect of forcing us to raise prices, both for overall programming, and for a la carte stations. To prevent this, no substitutions are allowed.
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Q: Our Homeowners Association forbids satellite dishes.
A: THEY DONT HAVE THE RIGHT! We would love to have you as a customer. Our dish antenna sizes are 18 inches or 20 inches and comply with the Satellite Consumer Bill of Rights, a regulation released by the FCC on August 6, 1996. This regulation PREEMPTS area zoning ordinances and Homeowner Association covenants and restrictions on DBS dish antennas. This rule was required by Congress in the 1996 Telecommunications Act. Some HOAS have been fighting to keep restriction rights by threatening court action on tenants with dish antennas, in some cases arguing that a dish antenna is installed in a common area, calling the air space above the homeowners roof where the dish antenna is installed, the common area. Congress is on your side in this matter.
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Q: "If I live in an apartment or condo can I still get a dish?"
A: In most cases, yes, if you have a balcony. The law requires that your landlord must give you permission. For more IMPORTANT information please CLICK HERE. FCC rules permit residents of rental property to install a satellite dish, but only in certain areas. Generally, FCC rules permit renters to install a dish only in areas that are subject to the renters exclusive use and control. Generally, this means an area that you may use, but that is not available for the general use of all tenants. Such an area may include a balcony, patio, yard, deck or other area that only you have the right to use. If you have such an area, you may install a dish.
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Q: Can I get this installed on my motorhome or tractor trailer?
A: Yes! We do have packages available for your RV or motorhome. However, they are different from the program advertised on this website. Please click on "about us" in the left column to locate our phone number. We welcome your call to discuss mobile
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Q: What if I move before my one year commitment is up?
A: No problem! DISH Network will reinstall your system at your new residence for FREE so long as you commit to a new 12 month period of at least Americas Top 60 programming (or Dish Latino) at your new home.
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